4th floor, Tasneem Palaza
GPP Saddar, Peshawar
Mon - Sat 8.00 - 18.00

Improving accountability in public services

This subcomponent will finance technical assistance and training in the following areas:

  1. Building government capacity for using monitoring and evaluation (M&E), and engaging citizens in monitoring service delivery, to improve the management of public services – in partnership with research institutes – with a focus on the water supply and sanitation sector;
  2. Increasing the effectiveness of grievance redress mechanisms, notably the following:
  • Right to Public Services Commission, Right to Information Commission and KP Ombudsman
  • Civil society organizations (CSOs) engaged in raising awareness and helping citizens, especially women,to access grievance redress mechanisms.